React FAQ

FAQ

  • Q:

    What’s the Reavy Method all about?

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    A:

    The Reavy Method is a whole body approach to physical therapy by React Physical Therapy’s founder, David Reavy, and has been recognized by the Illinois Physical Therapy Association as a continuing education course for physical therapists. The Reavy Method addresses the causes as well as the symptoms of pain to balance the body, restore natural movement, and help our patients become pain free and stronger than ever. If you want to find out more, click here.

  • Q:

    What injuries/conditions do you treat?

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    A:

    At React Physical Therapy, we treat a wide variety patients and injuries. From chronic pain to post surgical rehab, we’re confident our physical therapy sessions can help you in your recovery. If you're unsure, feel free to contact us.

  • Q:

    How do I schedule an appointment?

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    A:

    Click here and fill out the information to request an appointment. One of React’s team members will get in touch with you right away to help you with scheduling. You can also reach us directly at 312.243.9350. Make sure to have your insurance information handy.

  • Q:

    I’m new to physical therapy. What do I need to know?

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    A:

    First of all, welcome to the React Physical Therapy family. We know starting physical therapy is unknown territory for most people, so we hope to make this process as easy as possible for you. Here’s everything you should know before coming in for your first appointment.

    What to wear
    Dress comfortably – gym wear is perfect. Your physical therapy session will involve both manual (hands on) therapy and exercises, so wear clothing that will allow you to move around. We have both men’s and women’s locker rooms if you need somewhere to change.

    What to bring
    You need a prescription from your doctor for physical therapy. Unfortunately we cannot treat you without a script, so it’s very important that have it on your first appointment.

    In order to protect our patient’s identity, we require all patients to present a photo ID in addition to your insurance card. Please present these to our front desk coordinators on your first appointment.

    Patient paperwork
    Just like your doctor’s office, we’ll have some intake paperwork for you to fill out before you are seen. Please try to arrive 15 minutes early to your first appointment to allow yourself time for paperwork.

    Insurance
    As a courtesy to our patients, we verify health insurance and go over the details with you before you start treatment. We do our best to give you the best idea of your coverage, but you should know insurance quotes are not a guarantee of coverage. We definitely recommend you also confirm your physical therapy benefits with your insurance company before coming in for treatment.

    Your initial evaluation
    Once you’ve completed the check-in process, it’s time to get started. Your first visit with us is what we call an Initial Evaluation. During this first session, your physical therapist uses the Reavy Method to assess your current condition and from there creates a treatment plan just for you. Since one of the major tenets of the React Method is dynamic assessment, we will continually adjust our treatments as you progress.

  • Q:

    How far in advance should I schedule my follow up appointments?

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    A:

    We recommend all patients schedule based on the recommendation of your physician and physical therapist. Booking according to the script helps patients commit to their treatment plan right away. Our schedule can fill up fast, so booking out in advance will help you get the days and times you need.

  • Q:

    What happens if I have to cancel an appointment?

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    A:

    We have a 24-hour cancellation policy. Patients who cancel appointments with less than 24 hours noticed will be charged a cancellation fee. To cancel or reschedule an appointment contact our West Loop location at 312.243.9350.

  • Q:

    How does billing work? What is my therapy going to cost?

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    A:

    The cost of your physical therapy depends on your insurance coverage and your treatment. After every visit, your therapist sends your daily charges to our billing department based on your treatment that day. These charges are then submitted to your insurance company. It can take around 30 days for us to receive claims back from your insurance company. Once we get a determination from your insurance company, React will send you an invoice. Still have questions? Our Billing Department is here to help. You can contact Billing directly at 312-243-9359 for any additional or more specific questions.

  • Q:

    I’ve been feeling tight, but I’m not sure if I really need physical therapy. Should I still come in?

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    A:

    There’s no harm in coming in and getting checked out by one of our physical therapists. We offer free 15-minute assessments where our expert physical therapist can take a look at what’s going on and help start you in the right direction.

  • Q:

    Is there parking?

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    A:

    West Loop: Parking in the West Loop can be tricky. We have a few parking spots available in the loading zone in front of our facility on Sangamon, but these tend to fill up quickly. Just in case, we recommend giving yourself some extra time to try and find parking before your appointment.


    Mt. Prospect (Players U): Yes, there is a parking lot available.


    Northbrook (TCBoost): Yes, there is a parking lot available.

  • Q:

    How long is a physical therapy session?

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    A:

    You can expect your physical therapy session to last about one hour, though this can vary depending on your specific treatment plan.

  • Q:

    What insurance plans do you accept?

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    A:

    We accept all PPO insurance, although we are only in network with Blue Cross Blue Shield. We also take Medicare, Workers’ Compensation cases, and Motor Vehicle Accident Cases. Don’t worry If you are uncertain about your coverage, we verify all of our patient’s insurance benefits for our services.

  • Q:

    Do you handle Workers’ Comp claims? Do you handle Motor Vehicle accident claims

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    A:

    Yes, we handle both of these. When scheduling your appointment be sure to specify if you are a workers’ comp or motor vehicle accident case.

  • Q:

    I am coming straight from work, do you have somewhere I can change into other clothes?

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    A:

    West Loop: Yes, our facility is equipped with both men's and women's locker rooms where you may change and store your belongings. Ask the front desk for a key when you check in for your appointment.


    Mt. Prospect (Players U): Yes, there is a private room available.


    Northbrook (TCBoost): Yes, there is private room available.

  • Q:

    In what setting will my session take place? Are there any private rooms?

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    A:

    Sessions take place on an open therapy floor, though we will accommodate you if you prefer for the manual therapy portion of your session to occur privately. Be sure to let our front desk know if you prefer a private room for your therapy. 

  • Q:

    How does what you do compare to ART?

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    A:

    ART, Active Release Therapy, is a great soft tissue massage technique. It is specific and works with overused muscles. It can be a great complement to, but not a replacement for, physical therapy. The Reavy Method differs in our whole body approach to the body, addressing the site and the cause of your pain.